The EU Temporary Protection Directive has now been activated in response to the Ukraine crisis.

The Directive is an emergency provision designed to quickly and humanely respond to the mass displacement of Ukrainian people by Russian aggression.

Temporary Protection

Here you can find information on the EU Temporary Protection Directive, who is eligible under it and what they are entitled to.

For the most up to date immigration information related to Ukraine and supports available to those fleeing the conflict, please see the Department’s Frequently Asked Questions page. This page will be updated regularly.

The Irish Refugee Council's Ukrainian Language Information Helpline is now up and running.

The line will provide a helpline and chat support service to support people who have fled to Ireland from Ukraine.

The Council says both Ukrainian and Russian speakers are staffing the helpline, which will be in operation Monday to Friday from 10am until 1pm.

The number for the helpline is: +353 (1) 913 1528

A spokesperson for the Council said the helpline would provide "confidential, independent information" to its callers.

In situations where more technical and complex information is required, the spokesperson said said the helpline would refer the callers to other colleagues.

The helpline cannot provide legal advice.

The chat functionality is provided on the Ukrainian language information page on The Irish Refugee Council's website.


Інформаційна лінія українською мовою. 

Гаряча лінія є конфіденційною, незалежною та надає інформацію. Зауважте, що ми можемо не мати відповідь на складнi запитання, але ми можемо передати таку інформацію колегам, які спробують вам допомогти. Також зверніть увагу, що ми не надаємо юридичні консультації по телефону.

Номер телефону: +353 (1) 913 1528

Час роботи: З понеділка по п’ятницю з 10:00 до 13:00

Departemt of Justice and Equality
Government of Ireland
Government of Ireland
European Union AMIF
Departemt of Justice and Equality
Clare County Council
This project is co-financed by the European Commission under the Asylum, Migration and Integration Fund 2014 - 2020 and is supported by the Department of Justice and Equality.

Clare Immigrant Support Centre
Unit 6
Clonroad Business Park
Co. Clare 
V95 CV06

Tel: 065 682 2026

© 2023 Clare Immigrant Support Centre. Company Number 450316. Charity Number 20068714