The EU Temporary Protection Directive has now been activated in response to the Ukraine crisis.

The Directive is an emergency provision designed to quickly and humanely respond to the mass displacement of Ukrainian people by Russian aggression.

Temporary Protection

Here you can find information on the EU Temporary Protection Directive, who is eligible under it and what they are entitled to.

For the most up to date immigration information related to Ukraine and supports available to those fleeing the conflict, please see the Department’s Frequently Asked Questions page. This page will be updated regularly.

The Irish Refugee Council's Ukrainian Language Information Helpline is now up and running.

The line will provide a helpline and chat support service to support people who have fled to Ireland from Ukraine.

The Council says both Ukrainian and Russian speakers are staffing the helpline, which will be in operation Monday to Friday from 10am until 1pm.

The number for the helpline is: +353 (1) 913 1528

A spokesperson for the Council said the helpline would provide "confidential, independent information" to its callers.

In situations where more technical and complex information is required, the spokesperson said said the helpline would refer the callers to other colleagues.

The helpline cannot provide legal advice.

The chat functionality is provided on the Ukrainian language information page on The Irish Refugee Council's website.


Інформаційна лінія українською мовою. 

Гаряча лінія є конфіденційною, незалежною та надає інформацію. Зауважте, що ми можемо не мати відповідь на складнi запитання, але ми можемо передати таку інформацію колегам, які спробують вам допомогти. Також зверніть увагу, що ми не надаємо юридичні консультації по телефону.

Номер телефону: +353 (1) 913 1528

Час роботи: З понеділка по п’ятницю з 10:00 до 13:00

9th March 2022 

Dear friends, 

We at the Clare Immigrant Support Centre welcome you to Ireland in these very sad times. 

We have a part time office in Ennis. The address is Clare Immigrant Support Centre, Unit 6, Clon Road, Business Park, Clon Road, Ennis, County Clare, V95 CV06. 

We are a non-governmental organisation We work with Immigrants, International Protection Applicants and refugees, assisting and supporting with Immigration, Social welfare, integration and many other issues that arise in moving to another country. 

If you need assistance, advice or general information please contact us at; 

Karyn: 087 9818790 

Orla: 085 2671278

Clare Immigrant Support Centre


We are working in solidarity with the people from Ukraine in these difficult times.

For up to date information, please visit: or

If you are interested in providing a spare room or vacant accommodation for misplaced Ukrainians please visit:

For Ukrainians looking to get access to a PPS number in Clare please call Karen on (087) 981 8790 to set up an appointment with the Department of Social Protection.






Departemt of Justice and Equality
Government of Ireland
Government of Ireland
European Union AMIF
Departemt of Justice and Equality
Clare County Council
This project is co-financed by the European Commission under the Asylum, Migration and Integration Fund 2014 - 2020 and is supported by the Department of Justice and Equality.

Clare Immigrant Support Centre
Unit 6
Clonroad Business Park
Co. Clare 
V95 CV06

Tel: 065 682 2026
Mob: 085 267 1278

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