Update From The International Protection Office


14 April 2020

In light of the extraordinary circumstances of the current COVID-19 developments and announcements made by the Taoiseach, the International Protection Office wishes to advise that the following arrangements will apply:-

  • until further notice the opening hours for Reception at the International Protection Office premises at Timberlay House, 79-83 Lower Mount Street, Dublin 2 will be from 11am to 2pm Monday to Friday.
  • all substantive interviews scheduled up to and including 1 May 2020 have been cancelled. We will be in contact in due course with new interview dates.
  • Temporary Residence Certificate (TRC) Renewal Appointments and call-backs are being suspended up to and including 1 May. Applicants whose TRC is due for renewal between 27 March and 1 May will have a new card automatically issued to them to cover them for the period.

Applicants who are impacted by these arrangements are requested not to visit the International Protection Office until further notice.

In addition the International Protection Office will provide a limited service to new applicants only until further notice.

These measures are considered necessary to help limit the spread of COVID- 19 and support the national measures, including requirements on social distancing, announced by the Taoiseach over recent weeks.

Further updates will be provided in due course.

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